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When Kathy rushed to the emergency department with severe back pain, she expected answers, nothing more, nothing less. The care team ordered a CT scan to investigate the pain, and after several hours she was discharged with instructions to manage her discomfort at home.
What Kathy didn’t know as she walked out of the emergency room was that her CT scan showed a small but notable lung nodule, something that required follow-up. She left believing she was in the clear. No phone call came. No appointment was scheduled. No next steps were given.
Despite having a history of respiratory issues and multiple ER visits over the years, she was not instructed to have any follow-up.
Where Technology Stepped In
Once the radiologist signed off on it, Azra AI’s end-to-end platform surfaced the overlooked lung nodule and immediately notified the Lung Nodule Coordination Team. The alert triggered a workflow that ensured the finding was not only acknowledged but also acted upon by a Nurse Navigator.
After the Lung Nodule Conference, the Nurse Navigator reached out to Kathy personally. She explained the results with compassion, reassured her that she was not alone, and laid out a clear path forward. It was the first time Kathy had ever received a proactive outreach following an emergency visit.
For Kathy, it was more than a phone call, it was validation, clarity, and hope.
Turning a Missed Report Into a Second Chance
Kathy’s case did not stop with a conversation. It was elevated and presented at the Lung Nodule Conference, ensuring shared learning and clinical awareness. She was referred to a pulmonology clinic for timely evaluation, the crucial next step that may not have happened without the alert, the navigator, and the process that followed.
An Example of What Early Intervention Makes Possible
What could have been another silent oversight, one with potentially life-altering consequences, became an opportunity for early detection, personalized care, and renewed hope.
This is the power of Azra AI:
not just identifying findings,
but creating pathways,
connecting teams,
and ensuring no patient slips through the cracks.
Because every missed report isn’t just a data point, it’s a life, a story, and a future worth protecting.
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