At Azra AI, we’re constantly reminded of the profound difference oncology navigators make in the lives of patients. Their diligence, compassion, and attention to detail often mean the difference between a delay in care and life-saving treatment delivered right on schedule.
Today, we’d like to share the story of Mariana, a patient whose journey highlights just how vital navigators are in ensuring patients never fall through the cracks with Azra AI.
Catching What Could Have Been Missed
During a follow up call, Mariana’s daughter shared with the navigator that everything was going well and that her mother was set to begin chemotherapy that Friday. On the surface, it sounded like everything was perfectly on track.
But the navigator didn’t stop there. She checked the scheduling system and quickly realized that Mariana had neither the required chemotherapy teaching nor her first infusion scheduled. Without intervention, Mariana’s treatment would have been delayed.
Swift Communication and Teamwork
Recognizing the urgency, the navigator immediately reached out to Mariana’s oncologist. Together, they confirmed that chemotherapy was indeed supposed to begin that week. Thanks to the navigator’s quick thinking and communication, both the teaching session and the first infusion were scheduled promptly.
The Right Care, Right on Time
As a result, Mariana began her chemotherapy on time—without ever knowing there had been a risk of delay. She experienced no added stress or inconvenience, and most importantly, her cancer treatment stayed on schedule.
Why It Matters
Stories like Mariana’s are why we do what we do at Azra AI. Our technology supports oncology navigators by surfacing critical information in real time, but it’s their human dedication that ensures patients receive timely, coordinated care.
We are honored to work alongside healthcare teams who go the extra mile to protect patients from delays in care and ensure they feel supported at every step of their journey.
Every timely intervention is a win. Every navigator’s vigilance is a safeguard. And every patient deserves the right care, right on time.
.png)
