At 84 years old, Eleanor was focused on managing everyday health concerns when she suddenly found herself in the hospital with severe abdominal pain. What she and her care team initially thought might be a minor issue quickly turned into something far more serious—a diagnosis that would change the course of her care.
During her hospital stay, imaging and testing revealed a palpable mass in the mid-transverse colon. Just a few days later, Eleanor underwent a right hemicolectomy. The pathology results confirmed stage IIIB colon cancer, a serious and urgent condition. After her surgery, Eleanor was discharged to an acute rehab facility to regain strength and continue healing. Her discharge instructions included scheduling an appointment with a medical oncologist three weeks post-discharge.
But no appointment had been scheduled.
For patients recovering from surgery—especially older adults navigating multiple transitions in care, missing a follow-up can mean missed treatment windows, worsened outcomes, and unnecessary stress. Fortunately, Eleanor had someone in her corner: Azra AI.
Because Eleanor’s case was flagged by Azra AI’s platform, a dedicated patient navigator was able to review her discharge notes and proactively reach out the day after she left the hospital. Unable to reach Eleanor directly, the navigator quickly contacted her emergency contact, explained the importance of timely oncology follow-up, and got to work coordinating the necessary next steps.
The navigator connected with Eleanor’s assisted living facility (ALF), ensuring transportation and logistics were arranged. Within a month of discharge, Eleanor met with her oncologist and officially began her next phase of care.
Today, Eleanor is under active surveillance and receiving treatment. Her care team now includes a Nurse Navigator, thanks to Azra AI, which ensures she is supported every step of the way.
Eleanor’s story is a powerful reminder that behind every alert, every dashboard, and every data point is a human life. It shows how the right technology, when paired with compassionate human expertise, can dramatically change outcomes for patients, especially those most vulnerable.
At Azra AI, we exist to make sure no patient is left behind. By surfacing critical information in real-time, reducing the manual burden on care teams, and empowering navigators with actionable insights, we’re helping health systems deliver better care, faster, and with heart.
Eleanor’s journey proves it: early intervention, clear communication, and coordinated care can change lives.